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V4A Training Series 
​​ New in 2019!

Social Security: Basic SSI and SSDI Benefit Overview ~ $60.00 Sold Out
Friday, April 26, 9:00 a.m. - 3:30 p.m.  Re-scheduled from February 8th.
In this session attendees will learn the application and appeal process for the two disability Social Security benefits Programs, Social Security Disability Insurance (SSDI), and the Supplemental Security Income program (SSI). The session includes an overview of the disability determination process, and the basics of the appeals route through to the Appeals Council. Attendees will also learn the rules to both SSA disability programs that include understanding the work rules, continuing disability reviews, and the very strict regulations of SSI benefits, including overpayments. 
Attendees can be assured that they will also learn more about available legal resources so that they are better poised to help their clients. This session is full. If you have interest in this session for the future, please email [email protected]

Abuse in Later Life ~ $70.00 Click here to register
Monday, April 29, 9:30 a.m. - 5:00 p.m.
Older Americans are increasingly the victims of physical, psychological or other forms of abuse and neglect. The purpose of this training is to enhance older victim’s safety and quality of life by helping agencies and organizations that serve older adults understand the dynamics of abuse. This session will teach you how to identify and utilize resources in the community and provide updates on what is being done to promote collaboration and communication among victim services providers. 
Presented by: 
  • Gary Schall, Esq., Elder Justice Project Coordinator for Senior Solutions
  • Joann Erenhouse, Esq., - Community Relations Director for Senior Solutions 
  • Abby Tassel - Senior Program Director for WISE (Crisis Support Advocacy & Prevention – Domestic and Sexual Violence Organization)
  • Nancy Theriault – Program Coordinator for Windsor County Special Investigations Unit 
  • Michael Benvenuto - Project Director​ Elder Law Unit​ Vermont Legal Aid, Inc.

Hoarding Disorder: Understanding Symptoms and Treatment ~ $75.00 Click here to register
Friday, May 10, 10:00 a.m. - 3:00 p.m.
The training will provide attendees with an explanation of the evidence-based techniques used during a hoarding intervention. Participants will also learn to identify and differentiate between hoarding and squalor and what to do, as well as, what not to do when faced with the situation during a home visit.  David will show you how to access and use evaluation tools. You will observe a live demonstration of a typical hoarding intervention and examine the role of media in how we perceive hoarding disorder. 
David  O’Leary is a Housing Retention Specialist for the Burlington Housing Authority who specializes in hoarding and squalor cases. David  also serves as co-coordinator of the Chittenden County Hoarding Task Force, the first of its kind in Vermont.

Leadership Development Day ~ $110.00 early registration before May1st, $130 after May 1st
Friday, May 31, 2019 8:30 a.m. - 4:30 p.m. Click here to register 
This training is open to anyone interested in leadership (not just staff of Area Agencies on Aging) 
Attendees will be challenged and energized in a supportive environment with peers from across the state. They will develop new skills to:
Increase effectiveness when working with teams and partners
Bring intention and commitment to addressing challenges
Act strategically and with confidence
Stay refreshed and energized for the long-haul
An online leadership self-assessment is required and is a separate cost of $95.00. Click here for more information and to register.
Doug Krug, co-founder of the Institute for unLearning and author of The Missing Piece in Leadership

Person-Centered Plan of Care & Options Counseling ~ $70.00  Click here to register
Friday, June 14, 9:30 a.m. - 4:30 p.m.
In this training you will be provided with information and practice on how to implement the principals and skills of Person-Centered Thinking/Interviewing, Active Listening, and Motivational Interviewing to help engage clients in setting person-centered goals. Our presenter brings the experience he has acquired through years of training and coaching case managers and direct service staff, and practicing person-centered goal setting with clients. He will also cover the principles and practice standards of Options Counseling with older Vermonters and their families.
Presented by: 
Mark Boutwell Director of Social Services, Senior Solutions
Financial Fraud and Exploitation Against Older Adults ~ $70.00  Click here to register
Friday, July 19, 2019, 9:00 a.m. – 2:30 p.m.
Learn what the newly formed Elder Protection Initiative (EPI) is doing to promote the safety and security of older Vermonters against financial fraud and exploitation. This presentation will describe types of financial abuse and how to identify suspicious activities, transactions and other red flags. The information covered will include:
  • Medicaid fraud and Identity theft
  • Who to contact if you suspect fraud Laws being enacted
  • Civil Relief from Financial Exploitation: Presented by Legal Aid
Presented by:
  • Jamie Renner Assistant Attorney General & Chair of Elder Protection Initiative Office of the Attorney General
  • William R. Carrigan CFE, Deputy Commissioner, Securities Division, Department of Financial Regulation
  • Michael Benveuto - Project Director​ Elder Law Unit​ Vermont Legal Aid, Inc.
Vermont Health Plans: Overview of health coverage offered by Vermont Health Connect and Green Mountain Care ~ $70.00  Click here to register
Friday, August 9, 9:00 a.m. - 3:30 p.m.
Presented by:
Victoria Jarvis Vermont Health Connect

Webinar: Medicare Understanding Medicare Plans: Parts A – D, Medigap, Medicare Savings Programs ~$40.00 Click here to register
Friday, August 23, 1:00 p.m. - 2:00 p.m.
Presented by:
Elizabeth Greaney, SHIP (State Health Insurance Program) Coordinator Southwestern Vermont Council on Aging
Long-Term Care Medicaid* (see note below) Overview of the initial assessment and process of applying for the state’s long-term Medicaid program, Choices for Care ~ $70.00  
Friday, September 13, 9:30 a.m. - 4:30 p.m.
Presented by:
  • Meg Burmeister, Executive Director, Northeast Kingdom Council on Aging
  • Carolyn Jarrett, Staff Attorney, Vermont Legal Aid

Webinar Long-Term Care Medicaid Advanced Part I* (see note below)~ $40.00  Click here to register
Thursday, October 17, 1:00 p.m. - 3:00 p.m.
Presented by:
Carolyn Jarrett, Staff Attorney, Vermont Legal Aid

Webinar Long-Term Care Medicaid Advanced Part II* (see note below)~ $40.00  Click here to register
Thursday, November 14, 1:00 p.m. - 3:00 p.m.
Presented by:
Carolyn Jarrett, Staff Attorney, Vermont Legal Aid

The Emotional Landscape of Caregiving and Self Care, Compassion Fatigue and Burnout-First Aid for direct service workers ~ $75.00  Click here to register
Friday, October 11, 9:00 a.m. - 4:30 p.m.
Presented by:
  • Barb Asen, Director, Family Caregiver Support, Central Vermont Council on Aging
  • Jennifer Plouffe, MSW, Bennington Aging Services Director, Southwestern Vermont Council on Aging
  • Virginia Lynn Fry, MA.  Ginny is an artist, educator, hospice counselor with 37 years experience with thousands of clients, and many cultures.  She is the author of the award-winning book ""Part of Me Died Too-- Stories of Creative Survival Among Children and Teens,"""

Veterans Benefits and Resources ~ $70.00  Click here to register
Thursday, October 31, 10:00 a.m. - 3:00 p.m.
This training will include: 
  • Review of VA nationally, who we are, what we do, how we get funding and how Veteran’s earn their benefits. 
  • A look at VA New England, which is our Network, with treatment options within our NE network. 
  • Information on our local VA in White River Junction and the 8 outpatient clinics, how Veterans get signed up for care, Patient Aligned Care Teams that provide the primary care, how to get medications, and DME 
  • We will discuss current Veteran benefits and programs that will assist our participants in helping us keep our Veterans safe and independent in their chosen environments. 
Presented by:
Sandra Filiault BSN, RN, CCM, Hematology/Oncology Care Coordinator, VAHCS

Webinar Self Neglect in older adults ~ $40.00 Click here to register 
Friday, December 13, 1:00 p.m. - 3:00 p.m.
Presented by:
  • Jennifer Plouffe, MSW, Bennington Aging Services Director, Southwestern Vermont Council on Aging
  • Davoren A. Carr Director of Case Management Central Vermont Council on Aging

Recordings From 2018 Training Series
Long Term Care Medicaid Basic* ~ $60.00 (see * note below)
Held On Thursday July 12, 2018, 10:00 a.m. to 4:30 p.m.
Participants will develop an understanding of the initial assessment and process of applying for the state’s long-term Medicaid program, Choices for Care.  Topics include:
  • Eligibility
  • Settings
  • Managing and directing services
  • Application process
  • Financial eligibility
  • Appeals    
Community Medicaid ~ $30.00
Recorded & Available for Viewing By Clicking Here
Held on August 10th 2018, 9:00 a.m. to 12:00 p.m.

The following topics will be covered to provide case managers with a working knowledge of Vermont’s Community Medicaid Program:

Eligibility Criteria
Application Process
Coverage, exclusions, authorizations, exceptions and co-payments
Notices and Appeals    
VT Health Program ~ $30.00
Recorded & Available for Viewing By Clicking Here
Held on August 10th, 2018, 1:00 p.m. to 4:00 p.m.

Participants will also receive an overview of health coverage offered by Vermont Health Connect and Green Mountain Care, including how to enroll in or terminate coverage, eligibility criteria and covered services for:

Medicaid for Children and Adults (aka “MAGI” Medicaid)
Medicaid for the Aged, Blind and Disabled (MABD) and VPharm
Qualified Health Plans (QHPs)

Supporting Individuals Experiencing Mental Health Issues ~ $60.00 
Held on Friday, October 12, 2018, 9:00 a.m. to 3:30 p.m.
This full day training will cover topics in order to work effectively with people who exhibit challenging behaviors.
  • Boundaries TrainingDeveloping and maintaining good boundaries informs the work we do and protects us both personally and professionally.  This workshop will go beyond some of the usual boundary topics of disclosures and professional demeanor to explore the very heart of what our jobs are and are not.
  • Understanding Substance MisuseThe worker will learn how to identify signs to look for and be able to construct conversation to be respectful, understanding and supportive so that intervention can be introduced.
  • Mental Health Crisis Management:  Understanding what may trigger a crisis, how to manage it and how to involve others as a crisis response system will be part of this learning opportunity.
Alzheimer’s Disease – Overview, Communication and Addressing Behavior Concerns ~ $30.00 Recorded & Available for Viewing By Clicking Here
Held on Friday, November 9, 2018, 9:00 a.m. to 12:00 p.m.
In this training, the following topics will be explored:
  • Understanding Alzheimer’s vs. dementia
  • Communication changes throughout the disease: Early, Middle, Late
  • Behavior as communication
  • Understanding and addressing behavior concerns
  • Alzheimer’s Association Resources
Focus on Family Caregivers ~ $30.00
Held on Friday, November 9, 2018, 1:00 p.m. to 4:00 p.m.
Family caregivers are usually unpaid, often overwhelmed, and sometimes overlooked. Diverse in who they are and what their situation is, family caregivers have certain needs in common to help them stay well, grow, and continue to provide or manage care for loved ones. And they may seek your attention when you visit family and friends in their care! In this interactive workshop, we will mine workers’ experience to identify challenges and opportunities presented when the family caregiver is your direct client or part of the picture for a care receiver you are serving.  Discussion will include creative resources for caregivers, problem-solving, and teaming for maximum support of caregivers, care receivers and workers.
   ~ Webinar Training Opportunities ~  

WEBINAR: Older Adult Legal Issues ~ $30.00 
Held on Friday April 27, 2018, 1:00 p.m. to 3:00 p.m.
Participants will develop a greater understanding of the legal supports available to older adults and will learn financial tools that can be used to help older adults plan for their financial future.  Topics include:
  • Estate planning – wills and trusts
  • Reverse mortgages
  • Senior Citizen’s Law Project
  • Landlord/tenant issues; tenant rights and responsibilities
  • Vermont Law Help – Law Line, Vermont Legal Aid resources
  • Surrogate decision making – guardianship, powers of attorney

WEBINAR: Long Term Care Medicaid: Advanced Part I* ~ $30.00 (see *note below)  
Held on Thursday August 23, 2018, 1:00 p.m. to 3:00 p.m.
Participants will explore an in-depth review of the eligibility and exclusions relating to applying for Long-Term Medicaid.  Topics include:
  • Understanding how income is counted
  • Limits
  • Exclusions
  • Assessing resources
  • Resource transfers
  • Penalty periods
WEBINAR: Long Term Care Medicaid: Advanced Part 2* ~ $30.00 (see *note below)  
Held on Thursday, August 30th 2018, 1:00 p.m. to 3:00 p.m.
In this session, participants will learn the following aspects of Long-Term Medicaid:
  • Rules and where to find them
  • Resources -- an in-depth review
  • Transfers/penalty -- exploring options
  • Income -- how it is looked at
  • Patient share and calculating its impact
  • Application process and tips
  • Estate recovery
WEBINAR: Medicare from A to D ~ $30.00   
Held on Thursday, September 27, 2018, 1:00 p.m. to 3:00 p.m.
This “Medicare Boot Camp” helps participants understand Medicare Parts A, B, C, and D and why each one is important.  Included will be information on the federal and state programs that help Medicare beneficiaries pay Medicare costs, as well as Medicare Supplemental plans. Get trained and equipped!
WEBINAR: Veterans Benefits and Resources ~ $30.00
Held on Friday, November, 30, 2018, 1:00 p.m. to 3:00 p.m.
Participants in this training will gain knowledge about how to access the Veterans Administration system, learn about the resources available to veterans, and look at best practices in creative solutions to difficult issues.  Topics include:
  • VA health care
  • Services available at the White River Junction Medical Center as well as local clinics
  • Eligibility/enrollment in services
  • Information about the Vet Center and the supports available there
  • My Health3Vet – online personal health records
  • Special programs available for funding equipment and services
* While V4A will continue to offer Long Term Care Medicaid training, we want to acknowledge that the trainings are designed for advanced skill care providers that are certified Choices for Care case managers who work for the Area Agencies on Aging and Home Health Agencies. These providers have a high level of expertise as well as extensive ongoing supervision around this program and without this, the safety of our clients could potentially be at risk.  The recommended audience for this course would be Case Managers with the Area Agencies on Aging and Home Health Agencies.

Training Location at the Gifford Medical Center

On-Site Training Sessions will all be held at Gifford Medical Center - Conference Center, 44 South Main Street, Randolph (arrival and sign-in begins 30 minutes prior to session start time).
Click here for a map and directions.

You may park anywhere in the Gifford lot. The main entrance to the building is fully accessible and you can take the elevator to the Conference Center. There is also a direct entrance to the Conference Center under the awning on the left side of the building, with steps down.
Here is a map of the campus.

The training room will be set up “classroom style” with tables. You can bring lunch or purchase it from the Gifford Cafeteria. Eat in the cafeteria or bring a tray back to the training room. Feel free to bring in snacks and beverages, as well.

For more info on Gifford Cafeteria offerings, updated weekly, see:
The Gifford Conference Center has Wi-Fi; simply sign in as “guest”.

Please let us know if you have any special needs to accommodate on training day on the registration.
For more information about the Gifford Center you may call 802-728-7000.